

hajime. atelier
We help independent boutique stays across Asia align brand story, guest experience, and pricing, so growth becomes intentional, sustainable, and profitable.
Crafted from a traveler’s lens.
Backed by strategy.
hajime. atelier was founded by Rugun Anastasia, an architect turned marketer who understands that beautiful spaces alone don’t build sustainable hospitality businesses.With a background in Architecture and a Master’s in Marketing Management, Rugun’s career spans property development, interior, life insurance, wellness startup, and global corporate experience, from working within an international company like Zurich Insurance to supporting a wellness venture in Bali.This cross-disciplinary foundation shapes her approach today:Bridging design sensibility with commercial clarity, helping boutique, local-minded stays across Asia refine their positioning, strengthen pricing confidence, and craft guest experiences that drive both loyalty and revenue.Every project is viewed through two lenses:
a traveler’s expectations and a strategist’s framework.

Rugun Anastasia, Founder | hajime. atelier
Independent boutique stays across Southeast Asia are growing rapidly as travelers prioritize experience, thoughtful design, and local authenticity over standardized hotels.Yet most hospitality consulting still focuses on large hotels and luxury brands.This leaves a strategic gap:Independent stays with strong design potential, but unclear positioning, inconsistent pricing, and underutilized guest loyalty.This is where structured, hospitality-specific strategy becomes essential.As tourism and experiential travel continue to grow over the next decade, smaller properties will face increasing competition, making clear positioning, guest empathy, and pricing alignment critical for sustainable growth.

Most hospitality agencies focus on performance, visibility, ads, and conversion.But many boutique stays aren’t struggling because of marketing.They’re struggling because what makes them special isn’t clearly defined or communicated.While large agencies optimize how hotels sell,
we help boutique stays understand what makes them worth choosing in the first place.Our work starts earlier, at the foundation:• Clarifying your positioning
• Refining your guest experience
• Aligning your story, pricing, and perceptionSo that when guests discover your stay,
they don’t just compare, they connect.

Concept Transformations
Illustrative examples of how thoughtful positioning, guest experience design, and storytelling can elevate small independent stays.
Conceptual Case Study 1
Focus
Brand Story | OTA Optimization |
Content DirectionThis intimate homestay in the quiet onsen village of Bessho Onsen (Japan) offers exceptional hospitality, tatami rooms, homemade breakfasts, and deeply personal host service, yet remained largely undiscovered online.The concept focuses on translating this authentic experience into a clear brand narrative and digital storytelling, positioning the stay as a slow-travel retreat for travelers seeking genuine Japanese hospitality.Projected impact:
Stronger online visibility, improved OTA engagement, and higher-quality bookings from travelers seeking authentic Japanese hospitality.
Conceptual Case Study 2
Focus
Positioning | Guest Experience |
OTA Optimization | Design DirectionA small lakeside guesthouse with four rooms and stunning lake views in Lake Toba had strong potential but low perceived value due to outdated interiors and limited online storytelling.Through a light design refresh, clearer positioning for remote workers and slow travelers, and optimized OTA presence, the concept repositioned the stay as a cozy lakeside retreat with a “Work With a View” experience.Projected impact:
Stronger perceived value and potential rate increase from
~$15 → $25 per night.

A thoughtful process to align your experience, story, and positioning,
so your stay becomes not just seen, but chosen.
We begin with a deep dive into your current presence, from OTA listings and visuals to guest experience flow. to understand what’s working and what’s missing.→ Where experience, story, and perception are currently misaligned
We clarify your positioning, ideal guest, and core story, shaping a direction that reflects the true essence of your stay.→ Aligning your story with who you want to attract
We translate strategy into tangible touchpoints, refining your guest experience, visual direction, and content approach to create stronger emotional connection.→ Elevating both experience and how it’s expressed
We bring everything together into clear, actionable steps, from refined messaging to implementation guidance, so your stay is ready to grow with clarity and confidence.→ Positioning your stay to be perceived, valued, and chosen
Built on the Hajime Alignment Method™: Experience → Story → Positioning

Ongoing Growth Partnership (monthly)
For independent boutique stays that don’t need a full transformation, but want consistent strategic direction, clearer positioning, and stronger guest alignment.
Positioning & pricing alignment check-in
Content direction + monthly storytelling calendar
OTA listing audit & optimization recommendations
Website & listing copy refinement (structured scope)
2 bi-weekly strategic calls (60 min)
Messaging & brand clarity feedback
Quarterly mini performance review
*starting from
Strategic Revamp
(project-based)
For independent boutique stays ready to reimagine their brand and guest experience.
Half Revamp (Digital & Brand Transformation): For independent boutique stays with strong foundations but unclear positioning, inconsistent messaging, or weak digital value perception (includes brand positioning refinement, Ideal guest clarification, messaging framework, OTA overhaul, website copy refresh, visual direction & styling guide).
Full Revamp (Holistic Brand & Experience Transformation): For independent and boutique stays ready to elevate both their digital presence and spatial/guest experience strategy (includes everything in Half Revamp plus concept refinement, layout & flow advisory, moodboard & amenities strategy, guest journey mapping, experience touchpoint refinement, pricing perception alignment, marketing & growth strategy framework, & 90-day post-revamp roadmap).
*starting from
We work best with founder-led or independent stays that want to grow with intention, not just more marketing.This work is especially valuable for stays that:• Have 3–12 rooms (up to 20 considered case-by-case)
• Operate around US$ 18 - US$90 per night across Asia
• Care deeply about design, guest experience, and storytelling
• Want clearer positioning and stronger pricing confidenceIf this sounds like your stay, we’d love to explore what’s possible together.
From hidden homestays to design-led retreats, every place carries a soul.
Sometimes it simply needs the right story and the right positioning to be truly seen and felt.At hajime. atelier, we help founder-led stays bring that story to life through thoughtful strategy, guest-centered design, and meaningful storytelling.Let this be the first step of your stay’s next chapter.